Service Plan and Fees:  

The Packet8 Voice Over Internet Protocol (VOIP) Freedom Unlimited plan provides unlimited local and long distance calling anywhere in the United States, U.S. territories, Canada and various European countries like France, Italy, Ireland, United Kingdom and more, and free In-Network (calls between Packet8 users) calls for $24.99 a month.

Their Freedom Unlimited Global plan, for $29.99 monthly , is worth a look if you frequently place overseas calls to one of forty different countries.

Packet8 charges a $29.99 activation fee. If you cancel your service within one year of signing up you will be charged a $59.00 disconnect fee. This fee is not charged if you cancel during your first 30 days.

Features:  

Packet8 calling features include Voicemail, Caller ID, 3-way Calling, Call Waiting, Call Forwarding, Call Return, Keep Existing Number, Voicemail to Email, Online Account Management and Network Unavailable Forwarding.

Ease of Installation/Setup:  

To use the Packet8 VoIP service, a broadband internet connection must be in place, as with other VoIP providers. The Analog Telephone Adapter (ATA) is connected to your broadband modem and your phone is then plugged into the ATA.

Help/Support:  

Packet8 does include a searchable knowledge base for common questions, online documentation like installation guides, live chat, and both email toll-free telephone assistance.

Packet8 has made significant improvements in customer service since the last time we evaluated their service. Their substantial international calling options could well make this a service to consider.