ViaTalk Reviewer's Comments

Talk is Cheap, with Via Talk, you can talk, forward, transfer and block calls without using a traditional telephone service. Make free long distance calls with other ViaTalk users, directory assistance is included with your plan and you can have your voicemail messages forwarded to your email account. Via Talk is the winner of the “TopTenREVIEWS Silver Award” for Voice Over Internet Protocol (VOIP) service.

Leaving Via Talk out of the #1 spot is that their unlimited plan only includes calls to the U.S. and Canada and their payment options are unusual. 

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Service Plan and Fees :  

Via Talk’s VT Unlimited includes unlimited calls inside the United States and Canada and free calls between other Via Talk users for $22.95 per month or $199 a year. Via Talk's vt 500 plan includes 500 outgoing calling minutes inside the United States and Canada, unlimited incoming calls.

A free telephone adapter is offered with all their plans. Unlike many similar services, if you already have a telephone adapter or a router, you can select the vt byod plan.

Via Talk includes a $29.95 activation fee and $49.95 cancellation fee for any accounts or lines canceled outside the 14-day guarantee or before the end of your committed contract. For example, if you signed up for one-year of service and cancel 14 days before your annual cycle renews you will not pay a cancellation fee.

We found Via Talk’s international rates to be competitive, but not exceptional. 

Features:  

Via Talk's VOIP service provides the same features as your regular telephone service provider at a significantly lower price.

With Via Talk you can transfer your existing telephone number to their service or select an area code of your choice. And if your Internet connection is disrupted, you can forward your calls to a traditional land line or cell phone number. They also provide enhanced 911 calling and second line for free.

Additionally, ViaTalk encourages you to take your adapter on vacation with you. Anywhere you have a high speed connection you can take your home phone number.

Your ViaTalk phone adapter is not limited to use in your house. Going away for a summer vacation? Going on a long business trip? Bring your adapter with you, and anywhere you can get high speed internet access you can use your home phone free of charge. 

Ease of Installation/Setup:  

Via Talk's service will work with any high-speed Internet connection (dial-up service will not work). Via Talk is easy to install and setup. A required telephone adapter is sent to you free of charge; simply plug the adapter into your DSL or cable modem and then into your telephone, and you're ready to make calls. Take your telephone adapter with you and your VOIP service is portable as long as you have access to a high-speed Internet connection. 

Help/Support:  

Via Talk's website offers a huge Frequently Asked Questions (FAQs) database. Email and telephone support are available as well as helpful live chat. Tutorials and user guides can also be accessed on their website. 

Summary:  

Via Talk offers the same great calling features as a land-line service and excellent customer service at a low monthly rate.